Both Kanda and Miyamoto entered the world of manufacturing from completely different fields.

Miyamoto said that seeing casting on TV was his trigger.

“I saw iron being heated and hammered to harden it, and I thought it was incredibly cool. After learning about the field of heat treatment, I started researching it through videos and other means.”

Miyamoto had been studying computer-related subjects in the Department of Information Science, but in his third year of university, he found a job opening at Adachi Heat Treatment Research Institute Co., Ltd. and applied.

“After the interview, I received a job offer on the same day. So I decided to join this company and dropped out of university.”

Meanwhile, Kanda joined the company when he was 18.

After graduating from high school, Kanda worked as a chef at a restaurant, but he said he left after about a month due to a poor relationship with his boss.

Then, he saw the phrase ‘Everyone starts work together, everyone finishes work together’ and a photo of seemingly close colleagues in the job advertisement for Adachi Heat Treatment Research Institute Co., Ltd., and decided to apply.

“I prioritized a fun workplace over the job description. However, I also had some doubts, thinking that the job advertisement might be misleading.”

In fact, when he joined, the job advertisement was not misleading, and his seniors took good care of the young Kanda.

Adachi Heat Treatment Research Institute Co., Ltd.'s communication skills are also alive in sales.

“In sales, each person has their own assigned route. We visit existing customers, communicate thoroughly, and build trust.”

Each salesperson thoroughly engages with and communicates with their assigned customers.
The relationship between sales and customers can even be felt within the Technology Department.

“When I receive a call from a customer, I sometimes hear the salesperson having a pleasant conversation with them. The relationship between the salesperson and the customer is so good that it comes across even over the phone.”

The Sales Department's strength is not just communication skills.

“After completing their routes, sales staff also work on-site. Because they thoroughly understand the on-site operations, they can immediately provide concrete proposals for customer consultations.”

Because sales staff understand the on-site operations, they can not only provide concrete proposals and quick responses but also recommend the company's technological and quality strengths to customers with greater conviction.

Words spoken with conviction will likely have stronger persuasive power with customers.

Because CVD involves high heat, distortion and dimensional changes occur in the die/mold.

Although CVD is often avoided due to dimensional changes, Adachi Heat Treatment Research Institute Co., Ltd. boasts high precision while employing the CVD method.

“We measure dimensions and collect data at each stage of the process. By collecting and accumulating almost all data, we can improve dimensional precision based on that data.”

Furthermore, stable quality is achieved by leveraging internal communication skills.

“When we look at data and don't understand the cause of a change, we consult and investigate the cause. The information obtained is then shared with other staff.”

It is precisely because of smooth communication that consultations and sharing can be carried out daily.
The results obtained are also shared with sales, and utilized to solve customer problems.