Flow of Disclosure Request Procedures

◇Apply by phone or FAX to the Disclosure Request Contact
↓ ◇We will mail the prescribed documents
↓ ◇Mail required documents and fees (for notification of purpose of use/disclosure) to the Disclosure Request Contact
↓ ◇We will confirm the required documents and fees, and send a response to the disclosure request

Disclosure Request Destination

For disclosure requests, please apply by phone or FAX to the Disclosure Request Contact. We will mail you the prescribed request form.

Documents Required for Disclosure Requests

For requests made by the individual

• ①Prescribed request form
• ②Documents for Identity Verification (1 copy of any of a-d)
  • Driver's License (front and back) *Note
  • Passport
  • Health Insurance Card
  • Pension Book

  ※For requests made by a representative (in addition to ① and ② above, ③ and ④ are required)

• ③Documents for Agent Authority Verification (either a or b)
  
  • 〇 For Legal Representatives (Parental Authority or Adult Guardian)
  • a. Family Register Transcript, or Certificate of Registered Matters of Adult Guardianship, etc., documents confirming legal representation
  • 〇 In case of voluntary representative
  • b. Power of attorney (with the individual's signature and seal) and Certificate of Seal Registration (for the individual's seal affixed to the power of attorney)
• ④Documents for Agent Identity Verification (1 copy of any of a-d)
  • Driver's License (front and back) *Note
  • Passport
  • Health Insurance Card
  • Pension Book

  ※If submitting a copy of your driver's license, please black out your registered domicile with a marker.

Fees for Disclosure Requests and Payment Method

A fee is charged for requests for notification or disclosure of the purpose of use.
When mailing the required documents, please enclose postage stamps of the following amount.

For each request for notification or disclosure of purpose of use: 1,000 JPY
For other requests (correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties), no fee is required.

Response to Disclosure Requests

We will send it by the method preferred by the individual (or the representative, in case of a representative's request).

※The prescribed "Request Form" has a section to specify your preferred response method.

Cases Where Disclosure Requests Cannot Be Met

If any of the following ① to ⑥ apply, we cannot fulfill your disclosure request.
If we cannot fulfill it, we will notify you with the reason. Please note that fees cannot be refunded.

• ①If identity cannot be verified
• ②If the authority of representation cannot be confirmed when an application is made by an agent.
• ③If there are deficiencies in the prescribed request documents.
• ④If there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
• ⑤If there is a significant risk of hindering the proper execution of our business operations.
• ⑥If it would violate laws and regulations.

Purpose of Use for Personal Information Acquired Through Disclosure Requests

Personal information acquired in connection with requests for disclosure will be handled only within the scope necessary for such requests.